Talisma Corporation Pvt. Ltd., a wholly owned subsidiary of Campus Management Corporation, is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. With thousands of customers, Talisma serves a variety of industries through its vertical solutions including ITeS-BPO, telecommunications, distribution, education, BFSI (Banking, Financial Services, and Insurance), government, healthcare, technology, hospitality, communication services, travel, legal, manufacturing, media, retail, service and support, transportation, and utilities.
Talisma is based in Bangalore, India with offices in Mumbai, Chennai, Delhi, and Kolkata. Headquartered in Boca Raton, Talisma’s global presence ensures branches across North America and Asia-Pacific. Since its first product release, Talisma has obtained an impressive global customer base across a variety of vertical markets.
Talisma’s vertical solutions ensure leadership through key differentiators that highlight Talisma’s multi-channel approach – enduring and profitable customer relationships, increased customer satisfaction and loyalty, and reduced corporate operational costs.
Mission
As a leading Global CRM solution provider, Talisma Corporation Pvt. Ltd. develops multi-channel CRM solutions across various verticals from mid-sized to top-tier companies that need to develop and sustain world-class relationships with their customers in order to remain competitive. Talisma offers an integrated range of CRM products, covering Marketing, Sales, and Customer Care. This integration ensures that all customer interactions, no matter where they are initiated from, benefit from a complete and consistent customer experience. With Talisma Multi-channel CRM, we continue to enable enterprises to deliver superior experiences to their customers, while optimizing operations through technology solutions for automated access to information and services. Industry solutions facilitate the modeling of a customer’s business processes and speed up the implementation of the system.
At Talisma, our mission is to maintain our leadership in the Customer Relationship Management space by delivering feature enriched CRM functionalities for an exceptional customer experience!
Vision
Deliver industry specific and superior Customer Relationship Management software that elegantly manages complexity, implements rapidly, and integrates with other applications more effectively, while providing for exceptional customer experience, always!